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Free TrialRecommended for Startups-
Try Now- How to start with AWS
- Basic consulting on AWS
- Basic AWS solution implementation assistance
- Basic AWS web architecture setup
- Security review and suggestion
- Support via helpdesk ticket system
Standard SupportRecommended for (Small Businesses) running or experimenting on AWS$199
Sign-up- Infra Monitoring
- 24/7 Infrastructure Monitoring for VM and Databases.
- Interventions in the event of system down or service failures
- Response time: < 30 mins
- Service Level Agreement
- 24x7x365 Days technical support
- General guidance: < 3 hours
- Initial response time: 30 minutes
- AWS Certified Engineers
- Technical Support
- Unlimited cases
- Initial response time: 1 Hour
- Support channel – WHMCS Helpdesk or Email
- Infrastructure Management
- 1 EC2 & 1 RDS.
$99/mo.per additional instance or RDS management.
Enterprise SupportContact us for more details-
- Infra Monitoring
- 24/7 Infrastructure Monitoring.
- Interventions in the event of server down or hardware failures
- Response time: < 15 minutes
- Service Level Agreement
- 24x7x365 Days technical support
- General guidance: < 1 hour
- Initial response time: 15 minutes
- Resolution time: < 24 hours OR issue severity
- Escalation matrix available
- Project documentation
- Enhanced Technical Support
- Unlimited cases, 24×7 Proactive support
- Proactive communication in the event of production system down
- Online technical support – Phone, Slack, WhatsApp, or Skype
- Services Offered
- Strategy Consulting Architecture
- Fully Managed Services
- Professional Services
- Application Development Integration
- Migration Services
- Server Management
- Server Monitoring
- Security Assessments
- Cost Optimization
- Architectural Guidance
- Migration Strategies
- SysOps & DevOps Support
- Third-Party Software Support
- Technical Account Management
- Dedicated technical account manager to proactively monitor your environment and assist with optimization
- Team of Certified AWS Engineers